Shipping policy
📦 Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Local Shipping: 2–5 business day
Note: Delivery times may vary due to unforeseen circumstances such as weather, customs delays, or courier issues.
3. Shipping Locations
We currently ship to:
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All major cities within the country
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Selected international locations
If your location is not listed at checkout, please contact us before placing your order.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
5. Shipping Delays
Delays may occur during peak seasons, sales events, or due to external factors beyond our control. We appreciate your patience in such cases.
6. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist in resolving the issue promptly.
8. Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: mdshop.site@gmail.com
Phone: +92 3060705500